Making product documentation easier and more accessible

(Alpha preview)

Instant answers to all your documentation queries

DocsGPT is an AI-powered chatbot that is designed to improve the user experience on product documentation/support websites. It is trained on the data available on the company's website, making it a scalable solution for organizations of any size.

With its ability to handle multiple queries at once, DocsGPT can save customers' time and boost productivity, all while improving customer satisfaction.

Key highlights

Why use DocsGPT on your products, apps and websites?

Improved user experience

It improves user experience, resulting in greater satisfaction and retention rates

Cost-effective

It reduces the need for customer support staff, making it a cost-effective solution for organizations

Increased efficiency

It boosts productivity and saves users' time by providing fast and accurate answers to their queries

Scalable

It can handle multiple queries at once, making it a scalable solution for organizations of any size

Boost Your Docs Experience with DocsGPT Analytics

Our analytics dashboard provides you with valuable insights into your users' interactions with your product documentation. See how DocsGPT is helping you improve user experience, reduce costs, and increase efficiency

Top user stats

User 🇩🇪

User has a question or concern about their bill or payment information

Chats: 6

User 🇺🇸

User needs help managing their account — resetting password

Chats: 19

User 🇺🇸

User needs technical assistance with product installation

Chats: 5

User 🇮🇳

User was enquiring about the product's pricing

Chats: 2

Most queries by country

🇨🇦 Canada

5.2K

🇧🇷 Brazil

1.8K

🇯🇵 Japan

4.3K

🇸🇪 Sweden

3.2K

🇮🇳 India

4.9K

🇳🇴 Norway

1.1K

🇵🇭 Philippines

2.7K

🇦🇪 UAE

7.8K

Total requests

24K

Avg time spent

5 mins

Avg user ratings

90%

Helpful 👍

20K users

Not helpful 👎

98 users

Popular Queries

  1. How to reset password?
  2. How to get started?
  3. How to use the APIs
  4. Is it available in UK?
  5. Salesforce integration
  6. Support for REST APIs?

Discover the Many Use Cases for DocsGPT Chatbot

From DevTools to SaaS, DocsGPT improves customer support and increases efficiency across a variety of industries.

Built-In Product Experience

DocsGPT can be used to enhance the built-in product experience by providing contextual assistance and guidance to users while they use the product. This can help reduce friction and increase user engagement, leading to higher retention and conversion rates.

Product Documentation

DocsGPT can help companies provide instant and accurate answers to their users' queries about product documentation. This can help improve user experience and increase customer satisfaction.

Technical Support

DocsGPT can assist technical support teams in providing fast and accurate answers to common questions. This can help reduce the number of support tickets and improve response times.

Sales and Marketing

DocsGPT can be used to provide product information and answer customer questions during the sales process. This can help close deals faster and increase customer satisfaction.

Employee Training

DocsGPT can be used to provide instant answers to employee questions during training. This can help improve the training experience and increase productivity.

Developer Tools

DocsGPT can be integrated into developer tools and IDEs to provide instant answers to developers' questions about APIs, libraries, and other technical documentation.

Pricing

Free

For open source projects

If you have an open source project, you can use DocsGPT for free. To get started, simply reach out to us at docsgpt@hashnode.com, and we'll be happy to help you install DocsGPT on your documentation website.

Consumption-based pricing

For commercial companies/products

We're currently finalizing our pricing model by partnering with select commercial companies during our limited beta. Pricing is determined by the number of requests made on your product. To learn more, please reach out to us at docsgpt@hashnode.com.

FAQs

What kinds of documentation can DocsGPT work with?

DocsGPT can work with a wide range of documentation, including technical documentation, product manuals, support documentation, and more.

Can DocsGPT integrate with my company's existing helpdesk or customer support tools?

Yes, DocsGPT can be integrated with many popular helpdesk and customer support tools. Please contact our support team for more information.

How accurate are DocsGPT's answers?

DocsGPT's accuracy depends on the quality and relevance of the source documentation. We pre-train DocsGPT on your existing docs, guides, blogs and manuals to understand and interpret user queries, and we constantly update and improve our models to ensure the best possible results.

Can I customize DocsGPT's responses to match my brand or voice?

Yes, you can customize DocsGPT's responses to match your brand or voice. Please contact our support team for more information.

Is there a limit to the number of queries or users that DocsGPT can handle?

DocsGPT is designed to be highly scalable and can handle multiple queries and users simultaneously. However, please contact our sales team if you have specific requirements or questions about scalability.

What type of questions can DocsGPT answer?

DocsGPT can answer a wide variety of questions related to product documentation, support, and more. Users can ask anything from "How do I set up my account?" to "What is the pricing for your product?" and get an instant response. If it's used on a code documentation, it can generate code samples on your technology/framework for the developers.

How much does DocsGPT cost?

The pricing for DocsGPT is based on the volume of requests received on your product. Please contact us to discuss your specific needs and to receive a quote.

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